Microsoft Dynamics 365 Business Central
UK SOFTWARE PROFILE
Microsoft Dynamics 365 Business Central
UK-priced ERP connecting finance, stock, sales and purchasing, with a Premium tier for manufacturing and service.
One product. Different jobs.
Each score uses that category's criteria. Compare products within a category, rather than comparing scores across unrelated tasks.
Pricing & practicalities
Model your total cost ↗Published starting point
ERP and business management
£61.50Essentials · user/month · annual billing
excl. VAT
£61.50 per user monthly, paid yearly; Premium £84.60. Implementation and agent credits are separate.
Check current price ↗Consider before choosing
- Implementation and extensions are separate from licence prices.
- Copilot is for Business Central online; agents consume separately priced credits.
Connected workflows
- Microsoft ecosystem
- Partner extensions
Confirm the integration's direction, permissions, plan and sync behaviour with the supplier.
BEHIND THE AI CLAIM
AI capabilities
Copilot supports analysis, reconciliation and operational assistance with inherited user permissions.
Documented capabilities
- Data analysis
- Bank reconciliation assistance
- Sales and payables agents
Plans, limits & questions
- Online deployment only.
- Each feature has geographic and language requirements.
- Agents require credits and Azure setup.
Feature-by-feature evidence
ERP and business management — 20 scored checks
| Capability & demo question | Microsoft Dynamics 365 Business Central65–100/100 documented fit |
|---|---|
Core workflowIntegrated financial ledger5.0 points availableAsk in the demoPost a sales transaction and show the resulting financial entries. | ✓ Supported Financial management in Essentials. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowQuotes and sales orders5.0 points availableAsk in the demoConvert a quote into an order and inspect the customer balance. | ✓ Supported Sales management in Essentials. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowPurchase orders and supplier invoices5.0 points availableAsk in the demoReceive stock against an order and create the linked supplier invoice. | ✓ Supported Purchasing and payables included. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowInventory availability5.0 points availableAsk in the demoShow available and committed stock before accepting an order. | ✓ Supported Inventory included. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowWarehouse operations5.0 points availableAsk in the demoDemonstrate receipt, bin placement, picking and despatch. | ✓ Supported Warehouse management included. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowOperational and financial reporting5.0 points availableAsk in the demoDrill from a dashboard into an order and its postings. | ? Not verified Not verified in the reviewed material; confirm operational and financial reporting. 0.0–5.0 / 5.0 points |
Core workflowConfigurable VAT processing5.0 points availableAsk in the demoProcess representative UK purchase and sales VAT cases. | ✓ Supported VAT posting groups, statements and reporting documented. 5.0 / 5.0 pointsEvidence ↗ |
Workflow depthMaterial requirements planning5.0 points availableAsk in the demoReplan materials after an urgent order and show the purchase suggestions. | ? Not verified Supply-chain planning listed; detailed MRP flow needs verification. 0.0–5.0 / 5.0 pointsEvidence ↗ |
Workflow depthProduction orders and costing5.0 points availableAsk in the demoIssue components, record labour and inspect actual production cost. | ✓ Supported Premium includes manufacturing. 5.0 / 5.0 pointsEvidence ↗ |
Workflow depthLot or serial traceability5.0 points availableAsk in the demoTrace a component from receipt through production to its customer. | ? Not verified Not verified in the reviewed material; confirm lot or serial traceability. 0.0–5.0 / 5.0 points |
Workflow depthMultiple-company operation5.0 points availableAsk in the demoSwitch companies and demonstrate company-specific posting controls. | ✓ Supported Multiple companies included. 5.0 / 5.0 pointsEvidence ↗ |
Workflow depthMultiple-currency transactions5.0 points availableAsk in the demoProcess an overseas supplier invoice and show exchange adjustments. | ? Not verified Not verified in the reviewed material; confirm multiple-currency transactions. 0.0–5.0 / 5.0 points |
Workflow depthPurchase or document approvals5.0 points availableAsk in the demoRoute an over-budget order to an approver and show the decision trail. | ? Not verified Not verified in the reviewed material; confirm purchase or document approvals. 0.0–5.0 / 5.0 points |
Workflow depthProject or job cost control5.0 points availableAsk in the demoCompare the job estimate, actual labour and invoiced amount. | ✓ Supported Project management included. 5.0 / 5.0 pointsEvidence ↗ |
Workflow depthService agreements and work orders5.0 points availableAsk in the demoCreate a service job against a warranty or service contract. | ✓ Supported Premium includes service orders. 5.0 / 5.0 pointsEvidence ↗ |
Workflow depthRoles and audit controls5.0 points availableAsk in the demoRestrict posting access and retrieve evidence of a changed record. | ? Not verified Not verified in the reviewed material; confirm roles and audit controls. 0.0–5.0 / 5.0 points |
Workflow depthAPIs, integrations and data exchange5.0 points availableAsk in the demoShow a working import or integration with error recovery. | ✓ Supported Extensibility and partner apps. 5.0 / 5.0 pointsEvidence ↗ |
AIAI assistance with operational records5.0 points availableAsk in the demoAsk an operational question or draft an order from business context. | ✓ Supported Operational chat and sales-order assistance. 5.0 / 5.0 pointsEvidence ↗ |
AIPredictive planning or anomaly insights5.0 points availableAsk in the demoExplain a forecast or detected exception and identify its underlying data. | ✓ Supported Sales and inventory forecasting uses ML. 5.0 / 5.0 pointsEvidence ↗ |
AIAI permissions and human oversight5.0 points availableAsk in the demoShow what a restricted user can ask AI and how actions are approved. | ? Not verified Copilot inherits user data permissions; action approval detail unverified. 0.0–5.0 / 5.0 pointsEvidence ↗ |
“Not verified” means the recorded evidence does not settle this specific check. It does not mean the feature is absent. Read the scoring method.