UK SOFTWARE PROFILE
SuiteDash
SuiteDash combines client records, portals, projects and billing with flat workspace pricing. Sales pipelines and delivery automation sit in different plan levels, so the cheapest plan is not the full sales workflow. Its AI agents choose approved business actions or compose secure messages under configurable review. This is an internal operations agent model, not a general-purpose conversational customer chatbot.
One product. Different jobs.
Each score uses that category's criteria. Compare products within a category, rather than comparing scores across unrelated tasks.
CRM software โ
30โ100/100 documented fit30% evidence coverageCompare in this category โAI agent platforms โ
35โ100/100 documented fit35% evidence coverageCompare in this category โPricing & practicalities
Model your total cost โPublished starting point
Start ยท workspace/month ยท monthly billing
VAT basis not stated
Start lacks deal pipelines. Thrive is $49/month; Pinnacle $99/month. Annual totals $180/$480/$960 respectively.
Check current price โConsider before choosing
- Pipelines start on Thrive
- Dependencies and automation require Pinnacle
- AI execution needs a provider connection or paid service
- Dependencies exclude Super Admin tasks
Connected workflows
- QuickBooks Online (one-way)
- Google Calendar (one-way)
- Zapier
- Bring-your-own AI provider
Confirm the integration's direction, permissions, plan and sync behaviour with the supplier.
Plans and feature boundaries
The feature score covers the product across documented plans. This table shows package differences; it does not mean every scored feature is included in the starting price.
| Plan | Published price | Documented inclusions | Limits and conditions |
|---|---|---|---|
| Start Plan source โ | USD 19 monthly ยท Confirm billing unit in source |
| 100GB; unlimited staff and clients; no deal pipelines. |
| Thrive Plan source โ | USD 49 monthly ยท Confirm billing unit in source |
| 500GB. |
| Pinnacle Plan source โ | USD 99 monthly ยท Confirm billing unit in source |
| 2TB; AI provider usage separate. |
BEHIND THE AI CLAIM
AI capabilities
Assigned skills select business actions or compose client messages.
Documented capabilities
- Decision skills
- Approval-controlled messages
- Run history
Plans, limits & questions
- Provider/service required
- Configured business actions only
Feature-by-feature evidence
Project management software โ 20 scored checks
| Capability & demo question | SuiteDash38โ98/100 documented fit |
|---|---|
Core workflowTasks with owners and deadlines5.0 points availableAsk in the demoCreate a task with an owner, deadline and current status. | โ Supported Tasks, phases and templates. 5.0 / 5.0 pointsEvidence โ |
Core workflowBoard and timeline views5.0 points availableAsk in the demoShow the same project as a board and a dated timeline. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Core workflowTask comments and shared documents5.0 points availableAsk in the demoDiscuss a task and link the working document to its record. | โ Supported Separate client/team discussions. 5.0 / 5.0 pointsEvidence โ |
Core workflowReusable project templates5.0 points availableAsk in the demoCreate a project from a template and adjust its ownership. | โ Supported Tasks, phases and templates. 5.0 / 5.0 pointsEvidence โ |
Core workflowProject progress dashboards5.0 points availableAsk in the demoShow overdue work and completion progress for a project. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Core workflowMobile task management5.0 points availableAsk in the demoUpdate an assigned task from a phone. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Core workflowNamed work-tool integrations5.0 points availableAsk in the demoConnect a documented calendar, chat or CRM integration and demonstrate a workflow. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthTask dependencies5.0 points availableAsk in the demoDelay a prerequisite task and inspect the dependent work. | โ Limited Pinnacle; excludes Super Admin tasks. 2.5 / 5.0 pointsEvidence โ |
Workflow depthCross-project portfolio reporting5.0 points availableAsk in the demoReview priorities and progress across several projects. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthWorkload and capacity planning5.0 points availableAsk in the demoAssign work beyond a person's capacity and show the resulting workload. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthTime tracking and timesheets5.0 points availableAsk in the demoRecord actual effort and review it against an estimate. | โ Supported Billable time tracking. 5.0 / 5.0 pointsEvidence โ |
Workflow depthProject budget or rate tracking5.0 points availableAsk in the demoApply a rate or budget and inspect its effect on a project's financial view. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthForms that create structured work5.0 points availableAsk in the demoSubmit a request form and route it into the correct project. | โ Supported Client forms and work requests. 5.0 / 5.0 pointsEvidence โ |
Workflow depthConditional workflow automation5.0 points availableAsk in the demoTrigger a rule from a status change and inspect its action. | โ Supported Won deal creates delivery. 5.0 / 5.0 pointsEvidence โ |
Workflow depthPrivate work and guest permissions5.0 points availableAsk in the demoRestrict a guest to one project and verify access elsewhere is denied. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthProject API or structured export5.0 points availableAsk in the demoRetrieve tasks and relationships through an API or structured export. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthAdministrative activity history5.0 points availableAsk in the demoRetrieve who changed a critical permission or project setting. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
AIAI progress summaries5.0 points availableAsk in the demoGenerate a project summary and verify it against blocked and overdue tasks. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
AIAI workflow assistance or agents5.0 points availableAsk in the demoHave an AI assistant perform a bounded project action and inspect the result. | โ Supported Predefined action selection. 5.0 / 5.0 pointsEvidence โ |
AIAI questions across work records5.0 points availableAsk in the demoAsk about a project decision and inspect the work records used to answer. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
โNot verifiedโ means the recorded evidence does not settle this specific check. It does not mean the feature is absent. Read the scoring method.
CRM software โ 20 scored checks
| Capability & demo question | SuiteDash30โ100/100 documented fit |
|---|---|
Core workflowContacts linked to organisations7.0 points availableAsk in the demoCreate a person, link them to an organisation and show their shared activity history. | โ Supported Clients and companies. 7.0 / 7.0 pointsEvidence โ |
Core workflowCustom sales pipelines7.0 points availableAsk in the demoCreate stages with probabilities and move a deal through them. | โ Supported Probability-based forecasts. 7.0 / 7.0 pointsEvidence โ |
Core workflowTwo-way email history7.0 points availableAsk in the demoSend and receive an email and show both against the correct contact. | ? Not verified Not established by reviewed sources. 0.0โ7.0 / 7.0 pointsEvidence โ |
Core workflowOwned follow-up tasks7.0 points availableAsk in the demoAssign a dated follow-up to another seller and show their overdue queue. | ? Not verified Not established by reviewed sources. 0.0โ7.0 / 7.0 pointsEvidence โ |
Core workflowPipeline and activity reporting7.0 points availableAsk in the demoFilter open pipeline by owner and expected closing month. | โ Supported Probability-based forecasts. 7.0 / 7.0 pointsEvidence โ |
Workflow depthDuplicate merge4.0 points availableAsk in the demoImport a duplicate and merge it without discarding useful history. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthRequired stage-specific fields4.0 points availableAsk in the demoPrevent a deal entering proposal stage until required information is entered. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthRule-based lead assignment4.0 points availableAsk in the demoRoute two enquiries to different owners based on territory or value. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthConditional follow-up automation4.0 points availableAsk in the demoStart a sequence and show what changes when the prospect replies. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthForecast and recurring revenue4.0 points availableAsk in the demoSeparate one-off and recurring revenue in a forecast. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthTracked quotations4.0 points availableAsk in the demoProduce a quotation from deal products and retain the sent version. | โ Supported Estimates and proposals. 4.0 / 4.0 pointsEvidence โ |
Workflow depthRecord visibility permissions4.0 points availableAsk in the demoShow what a salesperson can and cannot see in another team's accounts. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthField change history4.0 points availableAsk in the demoFind who changed an opportunity amount and when. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthCustom related records4.0 points availableAsk in the demoLink a custom asset or contract record to a customer. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthAPI read and write4.0 points availableAsk in the demoCreate a record externally and retrieve the resulting identifier. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthUsable record export5.0 points availableAsk in the demoExport contacts and deals with stable identifiers and relationships. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthSales-to-delivery handover5.0 points availableAsk in the demoTurn a won deal into an owned delivery process without re-entering customer details. | โ Supported Won deal creates delivery. 5.0 / 5.0 pointsEvidence โ |
AIContext-aware AI email drafts5.0 points availableAsk in the demoDraft a follow-up grounded in the actual contact or opportunity history. | ? Not verified Secure portal messages; email drafting unverified. 0.0โ5.0 / 5.0 pointsEvidence โ |
AIAI meeting or record summaries5.0 points availableAsk in the demoSummarise a real interaction and identify the next action. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
AIAI prioritisation or research5.0 points availableAsk in the demoShow prospect research or a recommended next action and the information behind it. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
โNot verifiedโ means the recorded evidence does not settle this specific check. It does not mean the feature is absent. Read the scoring method.
AI agent platforms โ 20 scored checks
| Capability & demo question | SuiteDash35โ100/100 documented fit |
|---|---|
Core workflowBusiness knowledge grounding7.0 points availableAsk in the demoAnswer a question using an approved document or help article. | ? Not verified Not established by reviewed sources. 0.0โ7.0 / 7.0 pointsEvidence โ |
Core workflowBusiness-system actions7.0 points availableAsk in the demoRetrieve or update a permitted record through an integration. | โ Supported Predefined action selection. 7.0 / 7.0 pointsEvidence โ |
Core workflowMulti-turn task completion7.0 points availableAsk in the demoComplete a request that needs clarification over several turns. | ? Not verified Not established by reviewed sources. 0.0โ7.0 / 7.0 pointsEvidence โ |
Core workflowHuman escalation7.0 points availableAsk in the demoEscalate an unsupported request with its conversation context. | ? Not verified Not established by reviewed sources. 0.0โ7.0 / 7.0 pointsEvidence โ |
Core workflowConversation and action logs7.0 points availableAsk in the demoInspect the agent's messages and the actions it attempted. | โ Supported Decision run history. 7.0 / 7.0 pointsEvidence โ |
Workflow depthKnowledge source management4.0 points availableAsk in the demoAdd, update and remove a source used by the agent. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthRestricted tool permissions4.0 points availableAsk in the demoLimit which systems and actions this agent can use. | โ Supported Allowed fields only. 4.0 / 4.0 pointsEvidence โ |
Workflow depthApproval before consequential actions4.0 points availableAsk in the demoRequire a person to approve an action before it executes. | โ Supported Optional Wingman approval. 4.0 / 4.0 pointsEvidence โ |
Workflow depthFailed-tool handling4.0 points availableAsk in the demoSimulate a failed integration and show a useful recovery path. | โ Supported Configured fallback or stop. 4.0 / 4.0 pointsEvidence โ |
Workflow depthCustomer or user authentication4.0 points availableAsk in the demoProtect a private-record lookup from an unauthenticated visitor. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthOperational guardrails4.0 points availableAsk in the demoSet a restricted topic or action and test it. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthMultiple deployment channels4.0 points availableAsk in the demoUse the agent in two supported channels. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthVersions and environments4.0 points availableAsk in the demoTest a change separately before promoting it. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthRepeatable evaluation cases4.0 points availableAsk in the demoRun a saved set of cases after changing the agent. | ? Not verified Samples; regression suite unverified. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthTask-outcome analytics4.0 points availableAsk in the demoReport successful actions, escalations and failed requests separately. | โ Supported Decision run history. 4.0 / 4.0 pointsEvidence โ |
Workflow depthConversation-data export5.0 points availableAsk in the demoExport relevant logs for independent review. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthUsage and cost visibility5.0 points availableAsk in the demoInspect usage and set or explain the spending limit. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
AIModel choice or configuration5.0 points availableAsk in the demoShow how model behaviour or choice is configured for the task. | โ Supported Selectable model/provider. 5.0 / 5.0 pointsEvidence โ |
AINatural-language agent building5.0 points availableAsk in the demoDescribe an agent and inspect the generated configuration. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
AIAI-assisted quality review5.0 points availableAsk in the demoIdentify weak conversations or score outcomes with configurable criteria. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
โNot verifiedโ means the recorded evidence does not settle this specific check. It does not mean the feature is absent. Read the scoring method.