UK SOFTWARE PROFILE
folk
folk builds relationship records from email, meetings and messaging. Its assistants summarise interactions and help time follow-ups, while workflows personalise outreach. This is a useful fit for relationship-led selling and partnerships. Buyers with strict stage validation or detailed revenue forecasting should demonstrate those requirements separately.
One product. Different jobs.
Each score uses that category's criteria. Compare products within a category, rather than comparing scores across unrelated tasks.
Pricing & practicalities
Model your total cost โPublished starting point
Standard ยท member/month ยท annual billing
VAT basis not stated
$288/member/year; monthly option $30. Premium is $48/month annually or $60 monthly.
Check current price โConsider before choosing
- Sequences use the custom sender
- Group-permission plan documents conflict
- AI credits and email quotas apply
Connected workflows
- Gmail
- Outlook
- Zapier
- Make
- API
Confirm the integration's direction, permissions, plan and sync behaviour with the supplier.
Plans and feature boundaries
The feature score covers the product across documented plans. This table shows package differences; it does not mean every scored feature is included in the starting price.
| Plan | Published price | Documented inclusions | Limits and conditions |
|---|---|---|---|
| Standard Plan source โ | USD 24 Annual commitment / prepayment ยท Confirm billing unit in source |
| 2,000 messages/member/month; 2,000 magic fields/workspace/month. |
| Premium Plan source โ | USD 48 Annual commitment / prepayment ยท Confirm billing unit in source |
| 5,000 messages/member/month; 5,000 magic fields/workspace/month. |
| Enterprise Plan source โ | USD 80 Annual commitment / prepayment ยท Confirm billing unit in source |
| Current pricing allocates group permissions here; help documentation mentions Premium. Confirm entitlement. |
BEHIND THE AI CLAIM
AI capabilities
Relationship recaps, follow-up suggestions and personalised email workflows.
Documented capabilities
- Recaps
- Research notes
- Trigger-based outreach
Plans, limits & questions
- Monthly credits
- Review recipient scope and sending behaviour
Feature-by-feature evidence
CRM software โ 20 scored checks
| Capability & demo question | folk48โ100/100 documented fit |
|---|---|
Core workflowContacts linked to organisations7.0 points availableAsk in the demoCreate a person, link them to an organisation and show their shared activity history. | โ Supported People and company records. 7.0 / 7.0 pointsEvidence โ |
Core workflowCustom sales pipelines7.0 points availableAsk in the demoCreate stages with probabilities and move a deal through them. | ? Not verified Not established by reviewed sources. 0.0โ7.0 / 7.0 pointsEvidence โ |
Core workflowTwo-way email history7.0 points availableAsk in the demoSend and receive an email and show both against the correct contact. | โ Supported Google, Microsoft and WhatsApp sync. 7.0 / 7.0 pointsEvidence โ |
Core workflowOwned follow-up tasks7.0 points availableAsk in the demoAssign a dated follow-up to another seller and show their overdue queue. | ? Not verified Not established by reviewed sources. 0.0โ7.0 / 7.0 pointsEvidence โ |
Core workflowPipeline and activity reporting7.0 points availableAsk in the demoFilter open pipeline by owner and expected closing month. | โ Supported Premium dashboards. 7.0 / 7.0 pointsEvidence โ |
Workflow depthDuplicate merge4.0 points availableAsk in the demoImport a duplicate and merge it without discarding useful history. | โ Supported Automatic and reviewed merging. 4.0 / 4.0 pointsEvidence โ |
Workflow depthRequired stage-specific fields4.0 points availableAsk in the demoPrevent a deal entering proposal stage until required information is entered. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthRule-based lead assignment4.0 points availableAsk in the demoRoute two enquiries to different owners based on territory or value. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthConditional follow-up automation4.0 points availableAsk in the demoStart a sequence and show what changes when the prospect replies. | ? Not verified Sequence supported; reply-exit not verified. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthForecast and recurring revenue4.0 points availableAsk in the demoSeparate one-off and recurring revenue in a forecast. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthTracked quotations4.0 points availableAsk in the demoProduce a quotation from deal products and retain the sent version. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthRecord visibility permissions4.0 points availableAsk in the demoShow what a salesperson can and cannot see in another team's accounts. | โ Supported Group-specific access levels. 4.0 / 4.0 pointsEvidence โ |
Workflow depthField change history4.0 points availableAsk in the demoFind who changed an opportunity amount and when. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthCustom related records4.0 points availableAsk in the demoLink a custom asset or contract record to a customer. | โ Supported Premium custom objects. 4.0 / 4.0 pointsEvidence โ |
Workflow depthAPI read and write4.0 points availableAsk in the demoCreate a record externally and retrieve the resulting identifier. | ? Not verified Not established by reviewed sources. 0.0โ4.0 / 4.0 pointsEvidence โ |
Workflow depthUsable record export5.0 points availableAsk in the demoExport contacts and deals with stable identifiers and relationships. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
Workflow depthSales-to-delivery handover5.0 points availableAsk in the demoTurn a won deal into an owned delivery process without re-entering customer details. | ? Not verified Not established by reviewed sources. 0.0โ5.0 / 5.0 pointsEvidence โ |
AIContext-aware AI email drafts5.0 points availableAsk in the demoDraft a follow-up grounded in the actual contact or opportunity history. | โ Supported AI-personalised email drafts. 5.0 / 5.0 pointsEvidence โ |
AIAI meeting or record summaries5.0 points availableAsk in the demoSummarise a real interaction and identify the next action. | โ Supported AI interaction summaries. 5.0 / 5.0 pointsEvidence โ |
AIAI prioritisation or research5.0 points availableAsk in the demoShow prospect research or a recommended next action and the information behind it. | โ Supported Context-based follow-up suggestions. 5.0 / 5.0 pointsEvidence โ |
โNot verifiedโ means the recorded evidence does not settle this specific check. It does not mean the feature is absent. Read the scoring method.